Policies & Terms and Conditions of Participation

Gymnastics for All (Recreational) program:

• GBC/RGA annual registration/membership fee cannot be prorated and is non-refundable. Please email us before registering if you already have a GBC membership from another gymnastics facility.

• Before the first class - minimum 5 days before first class scheduled, 70% of the class fee will be refunded via the original mode of payment or cheque. If a request for a refund is received within 5 days of the start of class, the fee of one class will be deducted from the eligible refund.

• After the first class – by the first 2 classes and minimum 5 days before the 2nd/3rd class, 70% of the prorated class fee will be refunded. If a request is received within 5 days of the next scheduled class, the fee of the class will be deducted from the refund. No refunds will be issued after the eligible time frame.

• For SEASONAL camps: minimum of 2 weeks prior to the start of camp - 70% of the class fee will be refunded. If the withdrawal is within 2 weeks of the start of camp, only 50% of the class fee will be refunded. No refunds will be issued if there is a cancellation within a week of the start of camp. No credits/refunds for missed camp classes.

• All withdrawal requests will be assessed from the date the withdrawal request is received via email at admin@richmondgymnastics.com, and when accompanied with proof/details.

• Refunds/adjustments for withdrawal/class continuation due to a medical reason (i.e.: an extended injury or an extended illness of more than 2 weeks) may be eligible with a written physician’s note(with license number) that provides the reason and duration for missing participation in detail. RGA reserves the right to decide on the disbursement of a pro-rated/adjusted refund of the remaining classes, if applicable, from the date the medical note is received via email or in person. Administrative charges will be applicable if request is accepted.

• A $30.00 service charge will be applicable for NSF cheques and/or decline on 2nd attempt to process credit card payments.

• Transfer Fee: $15.00 fee, per participant, will be charged for transferring from one class to another, provided there are spots available.

• If a parent registers for more than one class for the same child and requests a refund for one class, the regular refund policy will apply. Please contact the office to make a transfer to a class of your choice instead of registering in multiple classes.

• Registration for the upcoming season will not be accepted unless all outstanding fees have been settled.

• Parents who rely on KidSport, Canadian Tire Jumpstart, or any other financial assistance, are encouraged to apply for funds in a timely manner. The funds approved and received by RGA for a child, for a particular class, from the support organization, will be placed on the child’s account. Members can use these funds to pay for classes. If a session is commencing and the support is delayed, parents, if possible, may use their own funds and register their child in the class of their choice to avoid disappointment. If a parent wishes to receive a refund of the funds received after paying for the class, a 5% administrative cost will be deducted from the applicable refund amount. However, once the fee received has been added to the registration account, requests for a refund may be accepted and processed (minus 10% admin costs). Note: a refund will only be considered for the amount of fee paid by the parent for a class for which support was received.

  It is the parent’s responsibility to communicate with the office in a timely manner.

  Private lessons: a 5-day notice is required for a 70% refund of the class fee for a scheduled private lesson. No credit or refund will be given for notice less than 5 days in advance. A rescheduling fee may be applicable should a class be rescheduled with less than 48 hours’ notice.